Imagine this. Your members are fully engaged with your content in your membership site, attending your live calls, talking to one another in your forum…
And most importantly reaping the rewards of being part of your community by achieving awesome results…
That’s the dream, right?
Believe it or not, this dream can become a reality….
And it all starts with you delivering an extraordinary member experience.
Doing so will not only create loyal and engaged members, it will also turn those members into advocates…
And as we always say, happy members are your absolute best marketing asset!
So what can you do to achieve this? Let’s find out…
Read More
Christelle Janse van Rensburg, Co-Founder of the Creative Crafting Club, is a membership owner whose journey has been a little different from most.
She started off with a franchise model for in-person kids craft clubs in South Africa.
But when the pandemic shut everything down, Christelle and her sister/Co-Founder, Stefanie, were forced to find an online alternative to keep their business going.
Step forward the membership model…
Since launching their membership Christelle and Stefanie’s lives have changed in the best possible ways.
Not only do they love what they do, but they’ve managed to build a thriving community and find a work-life balance that’s right for them, all while growing their membership numbers by 10x in the last year alone.
So how did they do this?
Let’s go Behind The Membership to hear from Christelle herself…
Read More
You know your membership topic inside out, so potential members should instantly want to sign up to your site, right?
Unfortunately it doesn’t work like that…
You need to lay some groundwork first so that potential members know exactly what they’re signing up for.
And part of that is building trust…
Trust that you know what you’re talking about and can help them solve a particular problem that they’re facing…
In other words, they need to be sure that you’re the expert that can help them…
And that’s not always an easy thing to do, especially if you’re new to your industry or operate in a competitive market.
So how can you stand out as the go-to expert on your membership topic?
Let’s find out…
Read More
Running a membership website can be one of the most rewarding experiences…
You become recognized as an authority within your niche, build a loyal community, and a successful business in the process…
But what people don’t tend to talk about are the potential pitfalls that you need to avoid…
And there are a few of them!
As anyone running an online business – or any business in fact – will tell you…
There are risks that will pop up at lots of different stages of your entrepreneurial journey…
Knowing what these risks are…
And, more importantly how to avoid them, can be really useful.
With that in mind, let’s explore five of the biggest risks facing membership owners right now…
Read More
Are you currently wondering what membership plugin or platform you should use for your site?
Finding the right software solution to fit in with your vision for your site can be a challenge…
Not only are there are a lot of options on the market when it comes to tech…
But there are also many conflicting recommendations on what you should choose that it can fast become an overwhelming decision to make.
And while we all want to find the perfect plugin for our site (if there is such a thing), it can be easy to get derailed and make some bad decisions.
Well we’re here to make sure you don’t do that!
Here are some top tips to keep in mind when researching a membership plugin or platform…
Read More
With so many memberships out there, standing out from the crowd takes a bit more elbow grease these days.
However, IT professional and Author Scott Millar has managed to put quite the unique spin on his.
He’s the founder of IT Rockstars, a membership that helps IT companies to transform their marketing…
Join us as we go Behind The Membership with Scott to hear more about his journey, including why he decided to cap the number of members per location, what made him decide to pivot his membership, the awesome onboarding process he has to help retain members…
Plus how he manages to successfully run his membership alongside a full-time job and having a young family.
Read More
Every membership owner wants to retain their members.
Obvious, right?!
But often the drive to hang on to every single member can result in you going down completely the wrong path when it comes to handling cancellations.
Making the cancellation process difficult or too harsh is certainly a way to leave a bad taste in members’ mouths!
Even if someone leaves your membership, they may still recommend your product to their friends and families.
And possibly come back one day themselves.
But not if you screw things up by having terrible cancellation processes like these…
Read More
If you’ve been in the membership game for a few years, the chances are that some of the content you created early on in your journey is starting to age.
But does that mean it’s lost its value?
Not necessarily.
Sure, some information will eventually fall out of fashion or even become inaccurate…
But you’d be surprised at the number of people who have a lot of gold sitting at the bottom of their archives…
And that’s something you don’t want to go to waste!
You see, not every topic changes…
Some subjects you created content on years ago could still be relevant today…
So, rather than watching your library grow bigger by the day, maybe it’s time to revisit your older content and put it to good use…
You never know, you might even gain some new members while you’re at it!
Here are 6 things you can do…
Read More
Do you understand the buyer behaviour of your potential members?
The journey they go through before making the decision to join your membership…
Believe it or not, understanding the psychology behind buyer behaviour will help you grow your membership…
It will inform how you market to them, interact with them and ensure you give them exactly what they need at every stage of the buying process so they press the ‘join now’ button when they’re ready…
So how can you get this right?
We speak to Kenda Macdonald, CEO of Automation Ninjas, international keynote speaker, and author of the best-selling book, ‘Hack the Buyer Brain’, to talk about behavioural automation and how you can leverage it for your membership.
Kenda has her own successful membership site, The Marketing Automation Academy, and is a forensic psychology major.
She explains that by learning how members make buying decisions, we can reverse engineer that journey to encourage signups…
Read on to hear what she has to say…
Read More
Fresh on the back of attending Social Media Marketing World 2022, we’re sharing our top takeaways from the event, common themes and trends membership owners should be aware of, and specific tactics to try out in your social media marketing strategy.
Read More
