Imagine this. Your members are fully engaged with your content in your membership site, attending your live calls, talking to one another in your forum…
And most importantly reaping the rewards of being part of your community by achieving awesome results…
That’s the dream, right?
Believe it or not, this dream can become a reality….
And it all starts with you delivering an extraordinary member experience.
Doing so will not only create loyal and engaged members, it will also turn those members into advocates…
And as we always say, happy members are your absolute best marketing asset!
So what can you do to achieve this? Let’s find out…
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You know your membership topic inside out, so potential members should instantly want to sign up to your site, right?
Unfortunately it doesn’t work like that…
You need to lay some groundwork first so that potential members know exactly what they’re signing up for.
And part of that is building trust…
Trust that you know what you’re talking about and can help them solve a particular problem that they’re facing…
In other words, they need to be sure that you’re the expert that can help them…
And that’s not always an easy thing to do, especially if you’re new to your industry or operate in a competitive market.
So how can you stand out as the go-to expert on your membership topic?
Let’s find out…
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Running a membership website can be one of the most rewarding experiences…
You become recognized as an authority within your niche, build a loyal community, and a successful business in the process…
But what people don’t tend to talk about are the potential pitfalls that you need to avoid…
And there are a few of them!
As anyone running an online business – or any business in fact – will tell you…
There are risks that will pop up at lots of different stages of your entrepreneurial journey…
Knowing what these risks are…
And, more importantly how to avoid them, can be really useful.
With that in mind, let’s explore five of the biggest risks facing membership owners right now…
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Are you currently wondering what membership plugin or platform you should use for your site?
Finding the right software solution to fit in with your vision for your site can be a challenge…
Not only are there are a lot of options on the market when it comes to tech…
But there are also many conflicting recommendations on what you should choose that it can fast become an overwhelming decision to make.
And while we all want to find the perfect plugin for our site (if there is such a thing), it can be easy to get derailed and make some bad decisions.
Well we’re here to make sure you don’t do that!
Here are some top tips to keep in mind when researching a membership plugin or platform…
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If you’ve been in the membership game for a few years, the chances are that some of the content you created early on in your journey is starting to age.
But does that mean it’s lost its value?
Not necessarily.
Sure, some information will eventually fall out of fashion or even become inaccurate…
But you’d be surprised at the number of people who have a lot of gold sitting at the bottom of their archives…
And that’s something you don’t want to go to waste!
You see, not every topic changes…
Some subjects you created content on years ago could still be relevant today…
So, rather than watching your library grow bigger by the day, maybe it’s time to revisit your older content and put it to good use…
You never know, you might even gain some new members while you’re at it!
Here are 6 things you can do…
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Do you understand the buyer behaviour of your potential members?
The journey they go through before making the decision to join your membership…
Believe it or not, understanding the psychology behind buyer behaviour will help you grow your membership…
It will inform how you market to them, interact with them and ensure you give them exactly what they need at every stage of the buying process so they press the ‘join now’ button when they’re ready…
So how can you get this right?
We speak to Kenda Macdonald, CEO of Automation Ninjas, international keynote speaker, and author of the best-selling book, ‘Hack the Buyer Brain’, to talk about behavioural automation and how you can leverage it for your membership.
Kenda has her own successful membership site, The Marketing Automation Academy, and is a forensic psychology major.
She explains that by learning how members make buying decisions, we can reverse engineer that journey to encourage signups…
Read on to hear what she has to say…
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Fresh on the back of attending Social Media Marketing World 2022, we’re sharing our top takeaways from the event, common themes and trends membership owners should be aware of, and specific tactics to try out in your social media marketing strategy.
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Do you ever feel like there just aren’t enough hours in the day to get everything done in your membership?
Like you have a never ending to-do list and get to the end of the day feeling like you haven’t achieved anything?
We all have those days…
So how can you be as productive as possible?
While we know a thing or two about productivity, we decided to speak to Mike Vardy of Productivityist about this, as he is the go-to guy on this topic.
Not only is he a membership owner himself…
He’s a highly acclaimed productivity strategist and the creator of the productivity philosophy known as ‘Time Crafting’, he has a few pointers that will restructure the way you approach productivity.
He’s also got plenty of nuggets of wisdom to share in terms of how to manage your tasks, manage your mind and get things done!
So, let’s dive right in…
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Are Facebook groups a viable option for membership communities in 2022?
This is a debate that’s been raging in the membership space for quite some time!
The decision over where your paid community should live is still a big question for many membership owners…
But as is often the case when it comes to memberships, there isn’t a ‘one size fits all’ answer.
There are pros and cons to all options.
It’s not exactly news that we’re not huge fans of using a private Facebook group for your membership community…
We’re sure you’ve heard Mike get on his soapbox about it once or twice!
But, we aren’t here to tell you that this option definitely isn’t right for your membership.
There’s a lot to be said from both sides of the argument…
And a lot of changes in recent years – both good and bad.
We’re here to give you the facts about both sides so you can make an informed decision based on the kind of membership you want to run.
So let’s go through the pros and cons of using Facebook groups for your membership community…
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Trying to build a membership website is a sizable undertaking for anyone…
But building one in under a day, that sounds unrealistic, right?
After all, you’ve got to wrestle with technology, create content and focus on building your audience – quite often ahead of your launch – all while generating a buzz to ensure you get that initial influx of members when you open the doors to your membership…
There are a lot of plates to spin…
Surely it’s not possible to do all of that in under a day?
Well, if you’re able to bring some of those elements to the table from day one…
So if you already have an established audience who are eager to buy from you…
Or a wealth of content curated from past projects, maybe via courses you’ve previously released or workshops you’ve delivered…
Then it’s entirely possible to build a membership website a lot quicker than you may think.
Realistically, if we’re just talking about the website itself, you can have it up and running and ready to take paying members in less than 24 hours.
Sounds awesome doesn’t it?
But this isn’t something we’d recommend for everyone…
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What do you fear most as a membership site owner?
Let us guess… Cancellations?!
We’ll let you into a little secret…
You’re not alone in this.
Cancellations are without doubt the big bad boogeyman of the membership world…
Even your friendly neighbourhood Membership Geeks face this fear with you!
No one likes them…
But the truth is, cancellations are inevitable…
They’re part and parcel of running a membership business.
There are strategies you can implement to reduce the number of cancellations and bring your churn down…
Things like nurturing and engaging your member base, solid retention processes and so on…
You can also put measures in place to slow your cancellation rate down…
But don’t kid yourself.
Cancellations are going to happen.
As membership owners that’s just something we have to accept….
And handle them gracefully so that we’re not burning our bridges with people who could easily come back and re-join the site in the future.
Sometimes the reasons for cancellation are beyond your control…
And often, they’re even beyond the control of your members…
After all, life happens!
But it’s important to know that there are some predictable drop-off points in memberships that you can identify ahead of time.
Let’s explore this in more detail…
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Happy #membershipday!
It’s no secret that we love membership sites. But why do we love them?
The 3 F’s.
Freedom. Flexibility. Fulfilment.
A membership can bring you all these things and more, and today on a special Membership Day episode of the podcast, we’re diving into what the 3Fs mean for you as a membership site owner.
And don’t just take our word for it!
We’ve got some special guests in this episode too, sharing the impact that having a membership site has had on their own life and business.
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Did you realise there isn’t an official day celebrating the wonderful world of memberships?
Heck, when ‘National Step in a Puddle and Splash Your Friends Day’ is an actual thing, I think us membership site owners deserve to have a day of our own!
So we’re leading the charge to make February 28th officially Membership Day.
And we’d like to encourage you to take part and use this day to celebrate your fantastic membership and the amazing people who are part of it.
Membership Day is all about helping to raise awareness of and celebrate online memberships: the people who run them, the people who join them and everything in between.
As such, there’s no right or wrong way to celebrate it!
But if you’re feeling stuck for ideas, here’s 10 ways you could celebrate to get your creative juices flowing…
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How can you personalise and tailor your member experience?
This is something that many don’t even think is possible when it comes to memberships…
Especially when you can potentially have hundreds or thousands of members in a community…
How on earth can you tailor an experience for so many?
Yes memberships are a one-to-many business model…
But that doesn’t mean you can’t offer a personalised, memorable experience for your members.
In fact, it’s important that you do…
Because if the member has a more personalised experience, they’re more likely to extract the elements of your membership where they get the most value…
And this will help them achieve the outcome they aimed for when joining your site…
And make them want to stick around for a long time.
And that’s the goal, right?
So how can you personalise and tailor your member experience?
Let’s walk through 10 techniques…
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Are you running your membership on the side while managing an existing client focused or service based business?
Maybe you’re a web designer who still builds websites…
Or a music teacher dealing with private students…
And to be quite frank, you’re feeling stuck…
You want to make the transition from working with clients to running your membership full-time…
But you’re not sure how to do it…
Or even if the time is right to make the switch!
We’ve been there…
And completely understand that it’s a HUGE decision to make…
So we’ve decided to help you out…
Here are some tips on how to switch from working with clients to running your membership full-time…
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After 7 years we have a very sad announcement to make…
The Membership Guys are no more.
I know, I know… what a devastating way to start the New Year!
But the good news is that we’ve just undergone a little bit of a rebrand and henceforth shall be known as…
Membership Geeks!
This is a change that is several years in the making, so tune into today’s very special episode of the podcast to discover why we’ve rebranded, what it means going forward, and get the inside track on some of the exciting things we have planned for 2022 and beyond.
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