In this episode of Behind the Membership Callie is talking with Nigel Moore all about his membership site, The Tech Tribe.
Nigel places a high emphasis on providing excellent service for his members, including offering all members a personal coaching call when they join, a private coaching section in his community and creating most of his content based on member questions and needs. As a result he's really tuned into what his members, and his potential members, are looking for and what will help them to get results. This has enabled him to build a six-figure membership site with relative ease.
Here Nigel also talks about getting a member a day without marketing, and what happens when he actually turns his marketing funnel on. As well as the challenge of content creation, doing things that don't necessarily scale, introducing a higher membership tier into the mix, plus more.
Listen in to hear:
- How Nigel turned his membership side gig into a full time business after selling his service company
- Why Nigel gives every member a free coaching call even though it limits capacity, and how this has impacted his relationship with members
- Why he only creates high quality content based on member requests, rather than a regular schedule
- What his biggest challenge has been in running the membership site, and how he’s overcoming it
- How and why he recently launched a higher level programme offering additional accountability and coaching
- Why every membership site owner should have a ‘happy folder’!
- The marketing funnel that he can turn on and off as needed in order to increase members and how he still averages a member a day without it
- How he uses private coaching in his forum and monthly live calls to keep members engaged and coming back for more
- Why the quality of member discussions is better away from Facebook
- The process he uses for paused members and how he encourages them to resume their membership
Connect with Nigel:
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