Membership Geeks

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How to Deal With Member Cancellations

Like it or not, cancellations are par for the course when it comes to running a membership…

And as much as we’d like to think that our members will stick around forever…

Because why wouldn’t they?!

That’s rarely the case.

Cancellations are a natural part of the member lifecycle…

And something that even the most successful membership owners can’t avoid. 

While you can’t prevent cancellations from happening, you can take steps to determine why people are leaving…

So you can put measures in place to make sure you manage the situation in a way that won’t burn any bridges… 

Leaves the door open for those members to return should they want to…

And ensure you’re not losing members for the wrong reasons! 

So why do members cancel their subscriptions? 

Let’s find out… 

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How to Get Good Advice on the Best Membership Plugin to Use

With so many membership plugin options, asking for advice from others about which to choose can be a total crap shoot.

We run a popular Facebook group for membership site owners, and are also heavily active in a number of other groups, and time after time we see people post the same question: “What membership plugin should I use?”

Typically what follows is an absolute mess of bad recommendations and conflicting advice that does nothing other than cause confusion.

In this episode of The Membership Guys Podcast, I talk about why most advice on membership plugins is useless, and how you can make sure you’re actually getting the right recommendations for your needs.

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How to Market Your Membership by Building Authority

If your membership is trading on knowledge and expertise, it stands to reason that building authority and demonstrating your credibility needs to be a major part of your marketing.

If you’re an unknown entity then potential members have very little to go on when it comes to determining whether you can deliver on your promises and help them achieve their goals.

In this episode of The Membership Guys Podcast, I discuss the importance of building authority and how best to leverage this when it comes to promoting your membership.

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